How have our clients benefitted from our Support and Development Agreements?

In our most recent blog, we outlined the various benefits of our support and development agreements. As a follow on to this, we will now explore some client work and how they benefited from an ongoing partnership.

Pyronix

Firstly, we can examine how we adapted around Pyronix’s existing in house development team. Pyronix’s team were experienced in back-end development, but they needed expertise on how to support and develop their legacy app “HomeControl+”. Pyronix also needed to outsource some of their work as their workload was becoming too much for their internal team to handle without additional help. We complimented Pyronix’s skillset with our expertise in app development leading to a growth in business relationship with Pyronix, moving from simple app maintenance to a full digital partner. 

Let Alliance 

On the other hand, we can also provide help to clients who have no existing in-house team. Let Alliance is one of the leading providers of tenant assessment and insurance products to the residential property lettings sector in the UK. Let Alliance approached us needing help with an email processing system. They did not have an internal team, only a designer. We were able to establish great communication between our development team and the designer to ensure that the system was designed with his ideas in mind. After developing the original system, Let Alliance signed a support and development agreement to continue our successful working relationship. Our developers work alongside the internal marketing team at Let Alliance to maintain the email processing system and move their websites forward.

Canugo

Furthermore, our support and development agreements provide our clients with great flexibility. We developed an app for Canugo which provides temporary drivers to anyone who needs them. Canugo wished to react quicker to customer feedback in the first few months after the initial release, so we agreed to more frequent updates and resubmissions to the app stores. Appt usually submit updates once a month, but we increased this to three times a month. Canugo needed more work in the first few months while the app was finding its feet, and the flexibility provided by our agreements accommodated for this fluctuation in activity.